Maintenance
Video conferencing systems need - except for regular free software updates on purchase of devices from some manufacturers - very little or no maintenance. If maintenance is still required you can make a tailor-made maintenance contract with ViDOFON.
This all-round service includes checking the functions of all system components, repair, maintenance work, support at hard- and software adjustments, specified adaptation of all components to your demands. Mail us your contact details and specific requirements and we will send you a reply.
Mail us your contact details and specific requirements and we will send you a reply.
Return / Repairs
For quick and easy handling of your return please hold the RMA-number of your video conferencing ready. For getting the RMA please contact our support team. With the RMA blank we can handle your concern quicklier and documented at anytime to your satisfaction.
Contact
Our support team is available directly under communications as follows:
Telephone:
0049 +40 80 81 81 121
Fax:
0049 +40 80 81 81 199
E-mail:
support@vidofon.de
Video conference ISDN:
0049 + 49 80 81 85 10
Video conference IP:
212.202.125.186